Needtoday WhatsApp Business API
Needtoday DIGITAL is the communication and Digital Marketing Platform offering WhatsApp Business API which helps you to sell more and grow your business on WhatsApp, a platform preferred by 2billion+ users. You can connect and engage with your customers on WhatsApp, Run Bulk Campaigns, Share Product Catalogues and manage Customers Service & Support thus automating your Marketing, Sales and Support on WhatsApp.
WhatsApp Business API Platform: Features
WhatsApp Marketing - Run Bulk Campaigns and Broadcast on WhatsApp
o Initiate Customer Conversation
§ Publish your WhatsApp number on your website, storefront and customer mailings to Increase awareness. The customers can initiate a conversation by messaging your business
§ Use WhatsApp Chat Button on your website to initiate Customer Conversation
§ Use Click to WhatsApp in your online Paid Ads which send customers to your WhatsApp Business Profile
§ Place WA link on social media to generate leads
§ Generate QR codes for your catalogue and display them in your promotional materials
o Run WhatsApp Campaigns
§ Create and send Personalised Bulk Messages on WhatsApp
§ Once the customer replies to your template message, you can send messages or set Custom Auto replies
§ Send Product or Service Catalogues to Customers
§ Segment customers for targeting & retargeting
WhatsApp Sales - Share Product Catalogues on WhatsApp
o Send Files, Images, Locations with media messages
o Create automated flows for customers to inquire about your products and services
o Showcase your products, services, exclusive deals or limited-time offers on WhatsApp
o Send Catalogues to Customers, bundle products and categorise products into collections
o Share payment link to accept payments on WhatsApp without any hassles
o Create event based flows for processes like Registrations, Appointment booking etc.
o Track and monitor your Sales
WhatsApp Support - Manage Customers Service & Support on WhatsApp
o Assign Chats to Sales and Support Teams
o Monitor your team response and resolution time to customer queries
o Organise and manage customer information effectively
o Segment your Customers into different categories to prioritize your support
Click to WhatsApp Ads - Run ads that click to WhatsApp
o Display ads on Facebook & Instagram that click to WhatsApp
o Launch Click to WhatsApp ads from Needtoday WhatsApp Platform to open your WhatsApp Business Profile and drive sales
o Create event based flows to guide your customers towards purchasing your products and services e.g. New registrations, Appointment booking etc.
o Retarget your prospects who have clicked your WhatsApp ads on Facebook and Instagra
WhatsApp Catalogue - Showcase your Products & Services
o Showcase your products, services, exclusive deals or limited-time offers on WhatsApp
o Create automated flows for customers to inquire about your products and services
o Send Catalogues to Customers, bundle products and categorise products into collections
o Share payment link to accept payments on WhatsApp without any hassles
o Create event based flows for processes like new registrations, Appointment booking etc.
o Track and monitor your Sales
WhatsApp Chatbot - Automate Business Communicationon WhatsApp
o Add No-Code WhatsApp Chat button on your website to provide instant and automated responses to Customer Sales and Support inquiries
o No-Coding needed with drag and drop flow builder
o Connect with 3rd Party Apps and Platforms like Google Sheets, Shopify, Zoho etc. to automate your workflow
Green Tick Verification - Business Verification and Branding on WhatsApp
o Get a Green Tick alongside your Brand Name on WhatsApp to increase your Brand credibility and Trustworthiness
Shopify & WooCommerce Integration
o Integrate your Shopify and WooCommerce Applications Seamlessly with Needtoday WhatsApp Business API