WhatsApp Business API

Sell More and Grow your Business on WhatsApp

Needtoday WhatsApp Business API is a platform that helps businesses communicate with their customers on WhatsApp and sell more by automating their Marketing, Sales and Support.

Features

WhatsApp Marketing

Run Bulk Campaigns and Broadcast On WhatsApp
WhatsApp Sales

Share Product Catalogues on WhatsApp
WhatsApp Support

Manage Customers Service & Support on WhatsApp
Click to WhatsApp Ads

Run ads that click to WhatsApp
WhatsApp Catalogue

Showcase your Products & Services on WhatsApp
WhatsApp Chatbot

Automate Business Communication on WhatsApp
Green Tick Verification

Business Verification and Branding on WhatsApp
Shopify and Woo Commerce Integration

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WhatsApp Marketing

Bulk Campaigns and Broadcast on WhatsApp

Initiate Customer Conversation

Publish your WhatsApp number on your website, storefront and customer mailings to Increase awareness. The customers can initiate a conversation by messaging your business

Use WhatsApp Chat Button on your website to initiate Customer Conversation

Use Click to WhatsApp in your online Paid Ads which send customers to your WhatsApp Business Profile

Place WA link on social media to generate leads

Generate QR codes for your catalogue and display them in your promotional materials

Run WhatsApp Campaigns

Create and send Personalised Bulk Messages on WhatsApp
Once the customer replies to your template message, you can send messages or set Custom Auto replies
Send Product or Service Catalogues to Customers
Segment customers for targeting & retargeting campaigns

WhatsApp Sales

Share Product Catalogues on WhatsApp

Send Files, Images, Locations with media messages
Create automated flows for customers to inquire about your products and services
Showcase your products, services, exclusive deals or limited-time offers on WhatsApp
Send Catalogues to Customers, bundle products and categorise products into collections
Share payment link to accept payments on WhatsApp without any hassles
Create event based flows for processes like Registrations, Appointment booking etc.
Track and monitor your Sales

WhatsApp Support

Manage Customers Service & Support on WhatsApp

assign Chats to Sales and Support Teams
Monitor your team response and resolution time to customer queries
Organise and manage customer information effectively
Segment your Customers into different categories to prioritize your support

Click to WhatsApp Ads

Run ads that click to WhatsApp

Display ads on Facebook & Instagram that click to WhatsApp
Launch Click to WhatsApp ads from Needtoday WhatsApp Platform to open your WhatsApp Business Profile and drive sales
Create event based flows to guide your customers towards purchasing your products and services e.g. New registrations, Appointment booking etc.
Retarget your prospects who have clicked your WhatsApp ads on Facebook and Instagram

WhatsApp Notifications

Customised Message Notifications to Drive Business

Update Customers and Prospects with timely information
Notify customers when products are back in stock or services are scheduled
Notify Customers about special offers and discounted prices
Suggest products and services based on previous purchases
Offer tailored deals to specific customers or prospects
Alert customers about their order tracking info and remind them of abandoned carts

WhatsApp Chatbot

Automate Business Communication on WhatsApp

Add No-Code WhatsApp Chat button on your website to provide instant and automated responses to Customer Sales and Support inquiries
No-Coding needed with drag and drop flow builder
Connect with 3rd Party Apps and Platforms like Google Sheets, Shopify, Zoho etc. to automate your workflow

Green Tick Verification

Business Verification and Branding

Get a Green Tick alongside your Brand Name on WhatsApp to increase your Brand credibility and Trustworthiness

Start your free trial today

Packages

Starter	Pro	Enterprise
₹1,499/month	₹2,499/month	On Request
5 Agents Included	5 Agents Included	5 Agents Included
1000 free service conversations	1000 free service conversations	1000 free service conversations
Rs.0.83/Marketing Conversation* Rs.0.26/Authentication Conversation* Rs.0.43/Utility Conversation* Rs.0.44/Service Conversation*	Rs.0.82/Marketing Conversation* Rs.0.25/Authentication Conversation Rs.0.42/Utility Conversation* Rs.0.43/Service Conversation*	Rs.0.82/Marketing Conversation* Rs.0.25/Authentication Conversation* Rs.0.42/Utility Conversation* Rs.0.43/Service Conversation*
Marketing	Everything Available in Starter Package	Everything Available in PRO Package
Broadcast Messages Click-to-WhatsApp ads (CTWA) Retarget Broadcast WhatsApp Drip Campaigns Campaign Filters Campaign Analytics Campaign Reports CTA Tracking Customer Segmentation	Shopify - Sync Customer & Order Info Shopify - 3rd party Checkout Pages Support Webhook & Google Sheets in Chatbots Dedicated Account Manager	Customisations
SALES
WhatsApp Catalogue Templates Automated Checkout Workflows E-commerce Panel Welcome/Recover cart & Opt-in/Opt-out WhatsApp Payments Payments checkout with Razorpay & Stripe Shopify - Automated Messages
SUPPORT
Shared Team Inbox Additional Agent - ₹ 500 per agent /month WhatsApp Widget Chatbot Chatbot Design - No Code - DIY Chatbot Design - Custom ( ₹ 500 / Node ) Roles & Permissions Automated Workflows Chat Routing Agent Analytics
INTEGRATIONS
API's Webhooks CRM Integrations 3rd Party Integrations Unlimited Tags Unlimited Custom Attributes Bulk Import Excel Export and Import Google Sheets Integration
SETUP
Green Tick Verification

Start Free Trial Today

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Needtoday Communication Platform Advantage

“Multiple channels in a single platform for better communication, Lead Control and Business Analytics”

Needtoday Communication Platform is a centralisedCloud based Customer Acquisition and optimisationplatform, which brings multiple communication channels in a single platform. Our robust technology allows you to create and execute campaigns, capture and manage leads to increase your productivity and sales at minimal cost.

Multiple Channels

SMS, Email and Voice Channels in a single platform to help you communicate better with your customers

Better Lead Control

Track,Manage and Nurture Leads efficiently on a centralized Platform.

Business Analytics

Business inputs which matter, Hidden data to optimize workforce and increase profits.

Measure Campaigns

Monitor the performance by Hour or by Minute and figure out what’s working and what’s not.

API Integrations

Seamlessly integrate our API with your CRM…

Industries

Needtoday Messages platform can be customized for various industries like - Real Estate, Education, Healthcare, FMCG, BFSI, Communication/ Broadcasting/ Entertainment, IT, Tourism and Leisure etc..